Last updated: December 2025
Thank you for shopping at Skateboardsprint.com. We want you to be completely satisfied with your purchase. If you are not fully satisfied, we’re here to help.
1. Returns
You have 15 calendar days from the date you receive your item to request a return.
To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- The item must be in the original packaging (if applicable).
- You must provide proof of purchase.
2. How to Initiate a Return
To start a return, please contact our support team for return instructions and the return shipping address.
You can reach us by:
📧 Email: support@skateboardsprint.com
💬 Live Chat: Click the live chat button on our website
Please include your order number, item name, and reason for return when contacting us.
3. Return Shipping
Return shipping costs are the responsibility of the customer unless the return is due to our error (damaged or incorrect item).
Please ensure the item is securely packaged to avoid damage in transit. We recommend using a trackable shipping service.
4. Refunds
Once we receive your returned item and inspect it:
- We will notify you via email or live chat about the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be applied to your original method of payment within 5–7 business days.
Please note: Shipping costs are non-refundable.
5. Damaged or Defective Items
If you receive a damaged, defective, or incorrect item:
- Contact us within 3 days of receiving the product.
- Provide photos of the issue along with your order details.
We will quickly assist you with a replacement, exchange, or refund.
6. Questions
If you have any questions about our return policy, feel free to contact us:
📧 support@skateboardsprint.com
💬 Live Chat (available on the website)